Marble Surface

CRAFTING THE NUTCRACKER 

Frequently Asked Questions

Hopefully the information below can help you out. If not, feel free to send us an email. 

What is included in the NutCrafter Activity box?

o   We have included 12 Nutcracker themed craft activities. We include brand new materials from markers, glue and scissors to paint supplies, craft  

 

What is the Virtual Nutcracker Program? Is it family friendly? 

o   The Virtual Nutcracker program is 1 of 2 ways to enjoy Nutcracker 

Yes. The program is

What age is the NutCrafter Activity Box suitable for? 

o   We have targeted   

How many participants does the NutCrafter Activity Box serve? 

o   Each NutCrafter Activity Box is designed for 1 participant to complete 12 separate crafts. 

Can the NutCrafter Box be purchased as a gift? What's the cost of shipping? 

o   The NutCrafter Activity Box can be purchased as a gift. 

Do I need to purchase multiple Virtual Nutcracker Programs my family? 

o   No, you do not. Each Virtual Nutcracker Program purchase is good for 1 household device. It is designed to be accessible to everyone in each household. 

What if I have 2 kids?

o   Each box is enough for 1 child and additional boxes can be sold for $50

Can it be shipped?

Can I gift a box itself?

Can I personalize the box?

What if I have some of these supplies already?

Will this be available next year?

When will my order ship? 

Can I sponsor a child or send a craft kit as a gift?

Where does this craft box ship and how much does it cost?

Do you accept returns?

o   We do not accept returns. However, we strive to put together the best box possible for you. 

What if there's a problem with my order? 

Do you ship internationally? 

o   At this time, we only ship within the United States. 

What happens if the shipment is undeliverable to the address I provided?

o   Unfortunately we cannot be held responsible for addresses that are submitted incorrectly. Please be sure your shipping address is correct prior to placing an order. A charge of $8.00 will be applied to reship to a different address. If you are sending a gift and don’t have the recipient’s address, a Gift Certificate is a perfect solution. (See below for more details on Gift Certificates.) Green Kid Crafts ships via the United States Postal Service.

 

 

 

GIFTING QUESTIONS

How do I send a Box Gift?

You can choose a box from our single box shop or subscribe for a prepaid plan and select “This is a gift” at checkout.

Can I leave a gift message?

Yes! When you select give as a gift there is a field to leave a gift message. We print that message on a large sheet of paper and it’s the first thing that’s seen when the children open the box.

Do you gift wrap?

We do not offer gift wrapping – our brightly color box is sure to be noticed and get the kids excited!  

LOCATION

329 Railroad Avenue

Pittsburg, CA 94565, USA

PHONE | (925) 318-5333

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